Contact Us

Contact us for answers to questions about products, shipping, returns or anything else, and we’ll get back to ASAP. Or check our FAQs for quick self-service.

FAQs

Ordering & Shipping

We accept:

    • Visa

    • MasterCard

    • American Express

    • Discover

    • PayPal

Only one credit card may be applied per order. Your card will be charged at the time your order is placed. All pricing is listed in USD.

*Apple Pay may require checkout in the Safari browser.

** Google Pay may require checkout in the Chrome browser.

We ship lightweight items (like blouses, jewelry and scarves) ship at a rate of $6.00. We ship heavier or bulky items (shoes, jackets, bags) at a rate of $9.50.

Multiple Item Ordering

If you order more than one item, the shipping cost will reflect the flat rate of the heaviest item.

    • For example, if you order 2 lightweight blouses, the shipping total is $6.00.

    • If you order a lightweight blouse and a heavier weight pair of shoes, the total shipping is $9.50.

We ship all items via USPS.

We process and ship orders within 1-2 business days (Monday through Friday), excluding holidays. Items ordered on a Friday after 12pm PST or on a Saturday or Sunday may not ship until the following Monday.

All regular orders ship via USPS, with delivery typically between 2-6 days after shipping, depending on the destination address. All items ship from Southern California. We’ll send a shipping notification with a package tracking number for your order as soon as it ships.

For more information, see our Shipping page.

Express shipping is by special request only; contact us for a price quote. Orders are processed and shipped within 1-2 business days (Monday – Friday) and should arrive within 1-2 days after shipment, depending on the destination address. All orders ship from Southern California, and overnight delivery is not guaranteed.

At this time, we only offer shipping within the United States.

Returns and Refunds

Since all of our items are one of a kind, we cannot offer any returns or refunds. All of our sales are considered final at the time of purchase. We are more than happy to answer any questions about any item prior to purchase. Contact us for any product information or additional photos.

For more information, visit our Returns & Refunds page.

We cannot cancel or modify an order once it’s placed.

We do not offer exchanges at this time.

Your Privacy and Security

Our site is SSL-secure and approved for online sales by all major credit card companies. When you place an order with us, all data are transmitted via SSL for an encrypted connection.

We use the latest encrypted protocols and a payment gateway provider that transmits your transaction data directly to the payment processor. This means we can process your sale without ever seeing or capturing your credit card information.

The payment gateway provider is required by law to keep this information confidential. We do not record or store any financial information (such as credit card numbers or expiration dates) on our servers. The personal information we do store on our servers (name, address, email, phone number, etc.) is protected by standard industry-wide security measures.

When you place an order from us, we require some of your personal information, including:

  • your name
  • email address
  • mailing address
  • phone number
  • credit card information.

We use Google Analytics to measure our web traffic and to improve our site features. Most of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For more information, visit our Privacy Policy page.

The information you provide or we collect may be used in any of the following ways:

  • Personalize your experience
  • Improve our website
  • Process a transaction
  • Provide you with order status
  • Send promotional emails

We will not sell, exchange, transfer or give any of your information to any other company for any reason whatsoever, other than for the express purpose of delivering the product you buy from us.